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Emergency Assistance
The Emergency Assistance Program is available to those who meet all the requirements for the Financial Assistance for Needy Families program (FANF). It helps families with children who are facing a housing or utility crisis and are without resources to resolve the crisis. Permanent housing payments under Emergency Assistance help eligible families get or keep safe and healthy housing by providing funds for rent or utility security deposits, home heating fuel deliveries, or past due rent, mortgage and utility bills.

  • Emergency Assistance (EA) for Housing: What You Need to Know Form 77R
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Applicants for EA must be experiencing or threatened by one or more of the following:

  • Homelessness;
  • Termination of a utility; or
  • Lack of heat, hot water or cooking fuel.

The emergency situation must not be caused by an adult family member's refusal to accept or continue with employment or training.

Availability of EA payments is limited:

  • Funding for EA payments is capped. Applications received after available funds are depleted must be denied; and
  • Recipients of EA payments are generally allowed to have a vendor paid with EA funds only once in a 12 month period.

The "once in a 12 month period" restriction does not apply to requests for:

  • Home heating fuel deliveries - these deliveries may be authorized up to 6 times in a 12 month period; and
  • Rental security deposits - when the amount last authorized within a 12 month period was or will be returned to DHHS by the former landlord.

Emergency Assistance (EA) funds for permanent housing and associated utility expenses can be authorized for the reasons and payment amounts cited below.

  • Security Deposit for Rental Housing-Maximum Payment: $650 per security deposit
  • Back Rent -Maximum Payment: No more than a 2 month arrearage period and only the amount required to retain housing
  • Mortgage Arrearages-Maximum Payment: No more than a 2-month arrearage period and only the amount of back payments covering principal and interest required to retain housing
  • Utility Deposits to Obtain Gas, Electricity or Heat - Maximum Payment: Amount charged by the utility provider per utility
  • Utility Arrearages to Prevent Termination of Gas, Electricity or Heat - Maximum Payment: No more than a 2 month arrearage period
  • Home Heating Fuel to Provide Heat, Hot Water or Cooking Fuel (but not the cost of electricity to heat the home)-Maximum Payment: $700

General EA Eligibility Requirements: Applicants for EA must be eligible for Financial Assistance to Needy Families programs, even if they do not actually receive financial assistance.

EA Specific Requirements: EA funds are meant to assist a family in resolving an emergency situation, after the family applies their own resources towards the situation. A family applying for EA must be without resources to meet an emergency situation, or the situation must require more resources than a family has available to resolve it. Families who reside in housing that is subsidized by a Federal housing assistance program (such as housing choice voucher program) are not eligible for EA payments.

Verification: In addition to any verification requirements needed to document eligibility for Financial Assistance to Needy Families, an EA applicant must provide proof of the emergency and the amount of money needed to resolve it. If the amount of money needed to resolve the emergency situation is more than the maximum EA payment amounts allow, an applicant must also provide proof that the remaining money needed to resolve the situation can be obtained.

What Happens Now?

If you feel you meet the requirements you may apply for Emergency Assistance, and

  • Then send us the completed, signed application with proof of the emergency and the amount of money you need to fix it.
  • Contact the District Office if you have questions about the types of proof needed.

We will contact you if we have additional questions.

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New Hampshire Department of Health and Human Services
129 Pleasant Street | Concord, NH | 03301-3852

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